ZigZag is looking for an HR Associate/People and Culture Admin to join our team!

*Working schedule is Mon to Fri, 7am to 4pm

*Work location is in Ortigas, Pasig.

The People & Culture Administrator plays a key role in supporting P&C operations and enhancing employee experience. This position ensures smooth delivery of administrative P&C services across the employee lifecycle, onboarding, performance, and offboarding, while enabling a positive company culture.

Key Responsibilities

1. Employee Lifecycle Administration

• Prepare and process letters, memorandums, and other HR documentation.
• Manage employee check-ins and welfare checks
• Manage offboarding procedures, including offboarding discussions and exit documentation
• Maintain accurate employee attendance logs and attendance reporting

2. Communication Support

• Address staff HR queries via ticketing systems, email, or phone, and escalate complex issues to P&C Partners
• Produce HR reports and ensure data compliance with employment regulations

3. Performance & Engagement Coordination

• Help manage performance review schedules, and documentation
• Assist with employee engagement and wellness initiatives, supporting surveys and team events.

4. Administrative & Operational Duties

• Daily Core Team Attendance Tracking
• Handle general administrative tasks such as office supplies, vendor coordination, and cross-department support.
• Prepares accurate redundancy pay computation
• Organizes and coordinates board resolutions documentation requests
• Submits DOLE establishment reports on time
• Coordinates with BIR for tax certifications, submission of requirements, and issuance
• Prepares and submits accurate operational and client reports on time
• Any other tasks that may be assigned

COMPETENCIES

• Have exceptional attention to detail and commit to faultless execution on tasks
• Capacity to navigate, digest, and make decisions amidst uncertainty
• Technologically savvy with the ability to quickly adapt to new applications and tools
• A self-starter who can manage priorities and trade-offs when needs change
• Possess discretion and sensitivity towards confidential information
• Proactive and motivated to emphasize current processes and build efficient systems
• Professionally polished in both internal and external interactions, with the ability to display finesse and stability under pressure
• Committed to collaboration and teamwork
• Understand the highly adaptable nature of support work and are comfortable with being available as needed.

QUALIFICATIONS:

• At least 2 years in HR administration
• HRIS tools proficiency (e.g., Zoho People)
• Bachelor’s degree in HR, Business, or related field
• Excellent communication and interpersonal skills
• Strong organizational skills and attention to details
• Proficient in Microsoft Office, Google Workspace (Word, Excel, Google Sheets, etc.)
• Understanding of basic labor law and HR compliance
• Familiarity with performance management processes
• Event coordination, engagement programs