*This role is hiring for several headcounts. Candidate must be willing to work on different time zones: LATAM, MENA, SEA, AU, 

About the Role
As our go-anywhere Technical Account Manager, you’ll own the full lifecycle of the client's curated-audience campaigns—from decoding client briefs into live PMP deals to mastering every layer of the tech stack (tags, pixels, SSP/DSP integrations) and continually fine-tuning performance to hit both KPIs and margin targets. Your deep expertise in leading SSPs and DSPs, combined with a big-picture understanding of the ever-evolving programmatic ecosystem, will ensure each activation launches smoothly, scales efficiently, and delivers standout results.

Key Responsibilities

• • Deal Setup & Audience Build
  • Build audience segments in ONE (our AI platform) based on client specifications
  • Generate and name PMP Deal IDs automatically
  • Curate inventory packages aligned to target segments

• Technical Configuration & QA
  • Implement and verify ad tags, pixels, and tracking URLs across platforms
  • Execute campaign QA checklists and secure internal sign-off
     
• Platform Deployment & Troubleshooting (SSP/DSP)
  • Configure, test, and troubleshoot SSP integrations and inventory feeds
  • Deploy deals into DSP seats and monitor for setup errors
  • Troubleshoot integration issues across DSPs (DV360, The Trade Desk, Amazon) and SSPs (OpenX, PubMatic, Index Exchange)
     
• ​​​​​​​Performance Monitoring & Optimization
  • Monitor live campaign metrics daily and produce performance reports
    Identify under-delivery or sub-optimal win-rates and adjust bids, caps, and inventory mix accordingly
     
• Margin Management
  • Track campaign margin versus target and propose optimizations to protect profitability
     
• ​​​​​​​Client Escalations & Support
  • Serve as first-line technical support for delivery issues, escalating complex cases to Engineering
     
• Continuous Improvement & Knowledge Sharing
  • Research, document, and publish new curation and optimization techniques into the TAM Handbook
  • Share best practices and train peers on emerging programmatic technologies

• At least 5+ years of hands-on Technical Account Management or Programmatic Trading experience
• Deep expertise with DSPs (DV360, The Trade Desk, Amazon) and SSPs (OpenX, PubMatic, Index Exchange)
• Proficiency in ad tags, pixels, tracking URLs, bid strategies, and campaign QA processes
• Strong troubleshooting skills across the full programmatic ecosystem
• Commercial acumen—balancing performance optimization with margin protection
• Excellent communication—able to translate technical concepts for clients and cross-functional teams

• Passionate About Programmatic: You live and breathe programmatic media and love the craft.
• Marginal Gains Mindset: Constantly hunting small performance uplifts to drive overall campaign success.
• Pride in Craftsmanship: You take ownership of your work and hold yourself to high standards.
• Career-Driven: You see TAM as your long-term vocation and are committed to continual growth.
• Curious Troubleshooter: You take initiative, own issues end-to-end, and solve problems independently.
• Get-Things-Done Mentality: You roll up your sleeves and drive tasks to completion, no matter the obstacle.
• Experimental Spirit: You’re always testing new approaches and iterating based on real-world results.